Square, the globally trusted software, payments, and hardware solution for businesses of all sizes, has today released new research that looks at the Future of Restaurants and the Future of Retail in the UK. The reports uncover how retailers and restaurateurs are taking control of their future by delivering on customers’ evolving expectations, focusing on […]
Our spending habits have changed drastically over the last 18 months as the world of retail has been forced online as a result of the global pandemic. Now the high street has reopened, only 42% (-16% since the pandemic) of consumers have returned to shopping from their weekly. Alongside the ever-growing takeover of the digital […]
In order to save the Great British high street of the 21st century, we need to go back in time and take inspiration from the 17th century. Indeed, findings from a new report published today by Britain’s community bank, Metro Bank and Britain’s leading consumer futurist, Will Higham, reveal the future of the high street actually lies 400 […]
Office for National Statistics (ONS) retail sales figures for September saw the record broken for the longest period of decline since records began, 25 years ago. September’s -0.2% decline in the volume of sales was the fifth straight fall in a row, says the home delivery expert ParcelHero. ParcelHero’s head of consumer research, David Jinks […]
Responding to the latest ONS Retail Sales Index figures, which showed a 0.0% year-on-year sales growth in September (non-seasonally adjusted retail sales excluding fuel: J3L2), Helen Dickinson, chief executive of the British Retail Consortium, said: “Retailers will be concerned by the slump in sales, just as they begin their preparations for the all-important Christmas period. […]
As the CEO of the UK’s largest toy retailer warns that port delays will result in shortages this Christmas, new data reveals consumers plan plans to get Christmas shopping done earlier than ever before, a potential cause of exacerbation of the UK’s already stretched supply chains. New findings shows that almost half (47%) of UK […]
Despite evidence of an upturn in growth last month, online retail sales took a turn for the worse in September, falling back to -12.5% year-on-year (YoY). That is according to the latest IMRG Capgemini Online Retail Index, which tracks the online sales performance of over 200 retailers. This was particularly driven by the first week […]
The use of contactless payments is set to make up 47% of all UK payments between 2021-2022, and will be the most common type of transaction Contactless payments are up by nearly a third (30%) since the start of the pandemic, when chip & pin payments were still the most popular way to pay Between 2021 and 2022, cash payments will account for just over one tenth (11%) of all purchases Forecasts show almost […]
60% of shoppers say that a poor experience on any channel will make them less likely to shop again with a brand. That’s according to new research from Klarna “Owning Omnichannel: winning at clicks and bricks”, which uncovers a potentially damaging disconnect between what shoppers want from their omnichannel shopping experience and what retailers think shoppers […]
Covering the five weeks 29 August – 02 October 2021 2020 was a turbulent year in which much of retail bounced between being open and closed, impacting footfall significantly. To make meaningful comparisons to changes in footfall, all 2021 figures are compared with 2019 (pre-pandemic). This means our 2021 figures are now year-on-two-years (Yo2Y), rather than year-on-year (YoY). According to BRC-Sensormatic IQ data: Total UK Footfall […]
