Attempts to reduce the number of staffed tills in Britain’s supermarkets and convenience stores are leading to a customer rebellion, warns the home delivery expert ParcelHero. More than 236,000 Tesco customers have so far signed a petition to halt the further introduction of self-service tills for bigger trolley loads. The protest comes after the UK’s […]
Period Covered: 01 – 05 August 2022 Shop Price annual inflation accelerated to 5.1% in August, up from 4.4% in July. This is above the 3-month average rate of 4.1%. This marks a new record for shop price inflation since this index started in 2005. Food inflation accelerated strongly to 9.3% in August, up from 7.0% […]
As the impact of the cost-of-living crisis begins to bite, signs indicate that UK consumers are prioritising quality goods over budget bargains when it comes to their online retail spend. That’s according to the latest IMRG Capgemini Online Retail Index, which tracks online sales for 200 retailers. Since March, online sales for budget retailers have […]
Reports of a fall in consumer confidence this summer may be exaggerated, says the home delivery expert ParcelHero. The Office for National Statistics (ONS) retail figures for July show an unexpected rise in sales. Brits spent 1.3% more in July than they did in June, and a huge 7.8% more than they did in the same […]
A new survey reveals that two thirds of shoppers (65%) consider the environment before making a purchase. Some 45% of consumers believe that their purchase has the power to make positive change. Richard Anderson, chief customer officer, at nShift, said, “Retailers know that consumers seek environmentally friendly purchases. But their commitment to sustainable shopping goes […]
Sales figures are not adjusted for inflation. Given that both the July SPI (BRC) and June CPI (ONS) show inflation running at historically high levels, the small rise in sales masked a much larger drop in volumes once inflation is accounted for. Covering the four weeks 3 – 30 July 2022 On a Total basis, […]
The home delivery expert ParcelHero says people are shopping like it’s 2019. As the impact of Covid diminishes, UK e-commerce sales have fallen to their lowest level since the online boom started in March 2020. Online sales have fallen from 37% of the entire retail market in February 2021 to 25% this June. ParcelHero’s head […]
Digital River, an experienced global commerce enabler for established and fast-growing brands, has revealed how the cost-of-living crisis has affected UK consumer habits. The new research, conducted by Opinium, explores how UK residents’ finances and general spending have changed over the past six months. eCommerce remains resilient When surveyed, over one in six (17%) adults […]
In the second quarter of 2022, the overall GB vacancy rate decreased to 14.0%, which was 0.1 percentage points better than Q1 and 0.5 percentage points better than the same period last year. This was the third consecutive quarter of falling vacancy rates. All locations saw improvements in vacancy rates in Q2: Shopping Centre vacancies […]
average price increases of 1.5% and 2.8%, respectively. This marks the highest rate of shop price inflation since the index first started in 2005. Food inflation strongly accelerated to 7.0% in July, up from 5.6% in June. This is above the 12- and 6-month average price growth rates of 2.8% and 4.4%, respectively. This is […]
