For the third year running, more than 90% of customers reported receiving ecommerce deliveries at the first attempt, according to IMRG’s annual Consumer Home Delivery report, published in association with ecommerce fulfilment provider Huboo. However, the report shows that overall delivery satisfaction levels have fallen by 5 percentage points (from 92% in 2020 to 87% […]
March saw retail sales growth fall below inflation for the seventh time in nine months, according to new data revealed by accountancy and business advisory firm BDO LLP. Sophie Michael, head of retail and wholesale at BDO LLP, said: “Across the board, inflation is above 10%, and for food it now stands at a staggering […]
Authenticity is now a key new driver for revenue and loyalty among global shoppers as the trend for more mindful consumption continues, the latest research from Asendia, the leader in international e-commerce and mail delivery solutions, reveals. Original research of over 8,000 global shoppers in Asendia’s ‘How To Sell Direct In The Age Of The […]
Retail sales volumes are expected to return to growth next month for the first time since September 2022, following broadly unchanged sales in the year to March, according to the CBI’s latest Distributive Trends Survey. The survey, based on the responses of 135 companies (including 48 retailers) found: Retail sales volumes were broadly unchanged in the […]
Period Covered: 01 – 07 March 2023 Shop Price annual inflation accelerated to 8.9% in March, up from 8.4% in February. This is above the 3-month average rate of 8.4%. This brings shop price growth to a fresh high. Non-Food inflation accelerated to 5.9% in March, up from 5.3% in February. This is above the […]
New search data from MediaVision as part of its annual fashion report – https://www.wearemediavision.com/fashion-report-2023 – has revealed ‘bridge’ brands such as Phase Eight, Cos and Birkenstock are growing in popularity among fashion consumers. Not only that, they are overtaking luxury brands such as Chanel and Prada as the economic crunch sees even well-heeled shoppers looking for alternatives […]
The office for National Statistics has reported retail sales figures in Great Britain for February: Retail sales volumes are estimated to have increased by 1.2% in February 2023 following a revised rise of 0.9% in January. Year-on-year sales fell 3.5%, better than the expected decline of 4.7%. Total non-food stores sales volumes (department, clothing, household […]
Responding to the latest ONS Labour Market figures, which show 3.12m jobs in retail in Q4 2022, down 14,000 year-on-year, Helen Dickinson, chief executive of the British Retail Consortium, said: “Low consumer confidence and falling sales volumes meant many retailers were more cautious in hiring additional workers in the run up to Christmas. This was compounded […]
January blues seeped into February, as UK online sales recorded yet another decline in revenue (every month since May 2021 has recorded a decline except November 2022 which was flat). The total market saw a -4.1% Year-on-Year (YoY) decline, which is all the more disappointing as it was building on a YoY decline of -27.6% […]
Sales figures are not adjusted for inflation. Given that both the February SPI (BRC) and January CPI (ONS) show inflation running at historically record levels, the rise in sales masked a much larger drop in volumes once inflation is accounted for. Covering the four weeks 29 January – 25 February 2023 UK Total retail sales […]
