With Christmas, Black Friday and Cyber Monday all fast approaching, many UK businesses are gearing up for what should be the busiest time of the year. But with inflation and living costs posing a challenge for many UK retailers, will customers still be looking to spend in the same way? A new report by SumUp, […]
86 retail leaders have signed a letter to the Home Secretary, Suella Braverman, demanding action over rising rates of retail crime. The 2023 BRC Crime Survey showed that incidents of violence and abuse towards retail colleagues had almost doubled on pre-pandemic levels to 867 incidents every day in 2021/22. It also put the scale of […]
UK stores have seen a 35% increase in crime in the past year and more than 900 staff were physically assaulted. As a result of the ongoing conversation surrounding the shoplifting epidemic, security experts at Get Licensed have shared their expert advice on how stores can tackle the rise of shoplifting and protect their customers […]
Retail sales volumes rose by an estimated 0.4% in August, following a fall of 1.1% in July (revised up from 1.2%). Sales volumes are up 0.3% in the three months to August 2023. The month saw a rise of 1.2% in food store sales and 0.6% in non-food store sales, non-store retail volumes fell 1.3%. Retail sales […]
Responding to the latest ONS Retail Sales Index figures, Helen Dickinson, chief executive of the British Retail Consortium, said: “Returning consumer confidence helped retail sales regain lost ground after a challenging July. Toiletries, cosmetics, and books performed particularly well as consumers purchased holiday essentials for their late summer getaways. Although white goods and other big-ticket […]
Quantum Metric, the customer-driven digital analytics platform, today announced the findings of its 2023 Inflation Habits Report which surveyed digital leaders in industries including retail, travel, hospitality, financial services, insurance, healthcare, gambling and telecommunications in the United States and the United Kingdom at the VP level or above. The report reveals that amid changing customer behaviour and digital investments, […]
Responding to the latest CPI inflation figures which shows headline inflation falling to 6.7% and food inflation falling to 13.6%, Helen Dickinson, Chief Executive of the British Retail Consortium, said: “Food inflation eased for the fifth month in a row, underpinning the hard work by retailers to bring costs down. Fierce competition between supermarkets has […]
The retail landscape continues to evolve, and businesses are seeking innovative ways to bridge the gap between online and offline customer engagement. Total retail footfall in the UK increased by 1.8% in July according to the British Retail Consortium, and as the build up to Christmas begins, this is set to increase. Programmatic and data […]
44 retail leaders, representing over one third of the retail industry (by employees), have written to Chancellor Jeremy Hunt MP to call for a freeze in the business rates multiplier to be announced at the upcoming Autumn Statement. The retail industry pays over £7bn a year in business rates. Without action from the chancellor, the […]
Sales figures are not adjusted for inflation. Given that both the August SPI (BRC) and July CPI (ONS) show inflation running at higher than normal levels, the rise in sales masked a likely drop in volumes once inflation is accounted for. Like-for-like data has been moved from the bullets to the tables at the bottom. […]
