A message from Chirag Shah, CEO Nucleus Commercial Finance
We are carefully monitoring the coronavirus pandemic and making daily decisions about our business operations and staff wellbeing – as I’m sure you are too. For Nucleus Commercial Finance, the health and safety of global teams, our partners, and our clients is our number-one priority. To this end, I want to take a moment to explain what we have done to date and what we will be doing moving forward as this situation evolves.
Nucleus Commercial Finance has always had a comprehensive business continuity plan (“BCP”) in place and we have recently updated it to incorporate planning around the coronavirus outbreak. Beyond this, we have ensured that our teams have the resources they need to work remotely and deliver for our clients without disruption should they need to. Our investment in technology over the last 18 months makes this an easy task for our business. In addition, we are making the following common-sense changes to our travel and meeting policies:
- We have confirmed that no-one on our teams in any office has travelled to Level II or Level III locations – as defined by the CDC/ECDC/WHO/FCO – in the past 2 weeks and we have restricted any business travel to these areas moving forward.
- We are eliminating any non-essential business travel.
- We are asking any guests who may be visiting our offices if they have travelled to any level II or level III counties in the last 14 days. We are also asking them to reschedule if they feel unwell.
We are monitoring the situation carefully and may extend our response at any time. As a leadership team we are closely monitoring the advice from official sources.
- We are acutely aware that we not only have ourselves to protect, but that we have a role to play in supporting you in running your business and enabling SMEs across the UK to continue to thrive. I want to take this opportunity to reassure you that we are focused on providing you the same consistent level of service; and putting ourselves in the optimal position to support you throughout. We are doing this by:
- Continuing to take the individual approach to lending decisions that we always have done.
- Taking a case-by-case look at any business that is struggling with repayments due to the impact of the coronavirus and assessing how we can best support them.
Enabling business as usual to continue through our broker portal and enabling our teams to work effectively, wherever they may be.
If you have any questions, or if we can offer you any additional support at this time, please contact us at contact@nucleus-cf.co.uk, or call 020 7839 1980, alternatively, please contact your Nucleus BDM.
Thank you
Chirag CEO
Nucleus Commercial Finance
