Supercharge sales and marketing with a telemarketing CRM
See how a telemarketing CRM skyrockets sales and streamlines your cycles
Telemarketing is a trusted practice that secures a steady stream of leads for many business models. Whether you run a dedicated call-centre alone as a part of a telemarketing company or are a part of an enterprise content center itself, good telemarketing software is essential to stay productive & competitive. Without a reliable platform supporting the backend of your management, staying on top of performance metrics, marketing improvement, and company organisation can be time-consuming & troublesome.
Give your agents the info they need
The best way to address sales, marketing, and support within any telemarketing enterprise is to implement a CRM that unifies your database and contact centre management. No one will disagree that telemarketing crm is unnecessary in such a competitions market. All good platforms will deliver robust tracking and information delivery, while also supplying easy automation without the need for extensive training. All of this and more is provided via a single interface when you use leading CRM marketing software like Creatio.
Create effective call-center automation
The only efficient way to manage and streamline business processes is to use automation that makes the visualisation of workflows easy to conceptualise and understand. Today’s top-performing platforms let you model and execute all types of processes ranging from making day-to-day admin automatic to structuring out-of-the-box processes of the highest complexity. With drag-and-drop design tools and a good low code platform, telemarketing companies empower team leaders, sales staff, and service delivery.
How good CRM software benefits telemarketing
Telemarketing CRM software supplies every enterprise with a comprehensive set of benefits. Extreme flexibility ensures software suitability to all businesses selling any product or service type. Here are just some of the ways that your company and its employees benefit:
- Complete enriched customer profiles with buying habits, patterns & robust reporting
- Singular view for all case, customer, queue, and workflow management
- Total mobile functionality with social network features to ensure clear communication
- Calling from directly within the company software to any other channel of communication
- Collaboration & transparency tools inclusive of user roles & hierarchies
- Greater data accuracy and complete privacy, security & offsite backups
- Lower infrastructure, on-boarding, and IT costs
Total support for better sales
Sales agents are afforded a fantastic vantage point. Lead nurturing doesn’t get better, and all communications are enriched with information from all departments. Some software, like our leading solutions, even automatically update your customer profiles with smart data obtained from public & social sources. This lets you shape personal interactions that leave the customer with an experience that’s second-to-none. With customisable data segmentation, tracking from all channels of communication, and the efficiency boost of good process control, your business is set for steady, rapid growth.
